Thanks for your understanding
Purchases made over 36 months ago (unless otherwise stated)
Non-quality-related issues (after one year of purchase)
It begins the day you place your order.
Before submitting a warranty claim, please refer to the specific FAQs for your product and attempt all troubleshooting suggestions.
If you believe the item is defective and under warranty, please submit a Return or Exchange request on the product’s support page, or contact us at firstname.lastname@example.org
An Amazon order number for a purchase made through Saiji.
If you made your purchase through Saiji Direct, we might be able to locate your order using your email address, name or shipping address.
If you made your purchase through Amazon, you might contact the Amazon to see if they can provide a copy of your receipt.
If the product was a gift, you might ask the giver to provide you with a copy of the receipt or claim the warranty on your behalf.
The warranty continues from the date of your original purchase. It won’t be renewed after a replacement has been provided.
For more information, please contact us at email@example.com.